Return Policy

Return Policy

Like many retailers, we guarantee our products; if an item hasn’t met your expectations, you can send it back to us within 15 days of delivery.  Simply return the item for exchange, refund, or credit. 

Product must be new and unused in order to qualify for a refund/exchange.  No returns on used decals or damage due to installation error.

All custom orders will incur a 20% restocking fee unless the mistake is ours.  In which case we will re-cut your order and send it out.

If you have any questions about our guarantee, please, email us at info@decalsnstickers.com,  or call us at 800.420.4046 or 610.994.3256

Returns and exchanges can be made by visiting our Returns Page. 

Fill out the form completely and we will process your return within 24 hours, Monday through Friday.

Returning by mail 

  • Within the US: Returned items must be sent via, prepaid Regular US Mail. Ensuring your return allows you to track your parcel with the US Postal Service. 
Please Note: We cannot accept CODs or courier deliveries.

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Please fill out our Return Request Form.
Return Request

 

 

 

Please note: We cannot accept returns in person. Mail returns to: Green Hill Graphics, LLC, 152 Green Hill Rd, King of Prussia, PA 19406